Legal

Terms of Service

Effective date: October 1, 2026. These Terms replace all earlier versions.

These Terms of Service (the “Terms”) are a binding agreement between you and EVA & JJJ, Inc., a California corporation with an office in Las Vegas, Nevada, which owns and operates RentalFacts.online (“RentalFacts.online,” “we,” “us,” or “our”). They govern your use of rentalfacts.online, its language versions, and the related accounts, messages, and features (together, the “Service”). Our Privacy Policy and Content Removal Requests page are part of these Terms.

Contents

1. Agreement and eligibility
2. What RentalFacts.online is, and is not
3. Accounts and passwordless login
4. Submitting content: your promises
5. Anonymity and display choices
6. Prohibition of third-party personal information
7. Intellectual property and media licensing
8. Section 230 immunity (Communications Decency Act)
9. Content moderation and take-down rights
10. Listings are never deleted
11. DMCA safe harbor and copyright policy
12. Intimate images shared without consent (TAKE IT DOWN Act)
13. Disputing a listing
14. Listing packages and payment
15. Advertiser content
16. Communications and text-message program terms
17. Prohibited uses
18. Your right to share honest experiences
19. Disclaimers
20. Limitation of liability
21. Indemnification
22. Suspension and termination
23. Governing law and disputes
24. Changes to these Terms
25. General terms
26. Contact

1. Agreement and eligibility

By accessing or using the Service, creating an account, submitting content, filing a dispute, or buying a listing package or advertising, you agree to these Terms. If you do not agree, do not use the Service.

• Age. You must be at least 18 years old and able to form a binding contract to create an account, submit a listing, file a dispute, or advertise. Visitors under 18 may only read public pages.
• Acting for a business. If you use the Service for a company, such as a property management company, ownership entity, or advertiser, you represent that you are authorized to bind it. In that case “you” includes that company.
• Electronic agreement and records. You agree that we may provide agreements, notices, disclosures, and other communications to you electronically: on the Service, by email, or by text or voice where you have allowed it. Electronic communications satisfy any legal requirement that they be in writing. Checking a box, clicking a button that indicates agreement, or entering a one-time code is your electronic signature under the federal E-SIGN Act and state electronic transactions laws. You may ask for a paper copy of these Terms at any time by writing to legal@rentalfacts.online.

2. What RentalFacts.online is, and is not

RentalFacts.online is a public rental-housing information platform. Tenants use it to document problems with rental properties, landlords, and property managers. It also provides tenant-assistance resources.

• Not a law firm. We do not provide legal advice, and using the Service does not create an attorney-client relationship. For advice about your situation, contact a licensed attorney or a legal aid organization listed on our Tenant Help page.
• Not a consumer reporting agency. Information on the Service is not a “consumer report” under the federal Fair Credit Reporting Act (FCRA). It may not be used, in whole or in part, to decide anyone’s eligibility for housing, credit, insurance, or employment, or for any other purpose covered by the FCRA or similar state laws.
• Not a party to your tenancy. We do not rent, manage, broker, or inspect property, and we are not a party to any landlord-tenant relationship.
• Not a verifier of every claim. Listings reflect the experiences and opinions of the people who posted them, not our views. Beyond the moderation described in Section 9 and the dispute process in Section 13, we do not verify the truth of every statement. Confirm independently anything you rely on.
• Automated translation. Some content is machine-translated so it can be read in other languages. Translations may contain errors, and the original-language version controls.

3. Accounts and passwordless login

Tenant and advertiser accounts use a one-time code sent to your email or phone instead of a password. You are responsible for keeping access to that email account and phone number secure, for not sharing your codes, and for activity under your account. Tell us promptly at support@rentalfacts.online if you believe someone has accessed your account without permission.

You must give accurate, current registration information, including your name, email, phone number, and address. This is required even if you post anonymously (Section 5). Keep it up to date, especially your phone number, so our messages do not reach someone else. You may not create an account with another person’s identity or contact information, or keep more than one tenant account without our permission.

4. Submitting content: your promises

“Content” means anything you submit to the Service. It includes listings, reports, descriptions, categories, photos, videos, audio, documents, resolution notes, dispute materials and responses, messages to us, and ad creative. When you submit content, you affirm and promise that:

1. It is accurate and first-hand. Your statements of fact are true to the best of your knowledge, based on your own experience or on records you have the right to share. Your opinions are honestly held and presented as opinion.
2. You are who you say you are. You are not impersonating anyone or misrepresenting your connection to a property, landlord, or company.
3. No undisclosed incentives or conflicts. No one has paid or offered you anything to post, change, mark Resolved, or remove content. You are not posting about a competitor’s property to harm it or about your own property to promote it.
4. You have the rights. You own your content or have permission to submit it and grant the license in Section 7.
5. Your recordings are lawful. Any audio or video recording was made lawfully. Many states, including Nevada and California for telephone calls, require the consent of everyone on a call before it may be recorded. Do not upload a recording made in violation of any wiretapping or eavesdropping law.
6. It follows these Terms. Your content complies with Section 6 (third-party personal information), Section 12 (intimate images), and Section 17 (prohibited uses).
7. You understand it may be public. Subject to your display choices, your content may be published publicly, indexed by search engines and AI answer engines, translated, copied or shared by others, and reviewed by our administrators.

5. Anonymity and display choices

Listings are anonymous to the public by default. Using separate options, you choose whether to display your name, email, and/or phone number on a listing, in any combination. You can change these choices from your account at any time. Copies that others have already made, such as screenshots or search-engine caches, cannot be recalled.

“Anonymous” means anonymous to the public, not to us. We collect and keep your identity and contact information for every listing, as described in our Privacy Policy. We do not sell or give away that information. Except in the limited situations our Privacy Policy describes, including its Data Privacy Subpoena Defense, we disclose it only when a court orders us to.

Your story can identify you. A unit number, specific dates, photos of your home, or a description of a particular incident may let a landlord identify you even without your name. Consider this before you post. Many state laws prohibit landlords from retaliating against tenants who complain about conditions; in Nevada, see NRS 118A.510. If you are worried about retaliation, contact a legal aid organization through our Tenant Help page.

6. Prohibition of third-party personal information

You may post personal information about yourself. You may not post personal information about any other person (“Third-Party PII”), except the business information permitted below, unless you have that person’s written consent and posting it is lawful. Third-Party PII includes:

• Social Security numbers, driver’s license, passport, or other government ID numbers, and images of identity documents;
• Bank, credit card, debit card, or other financial account numbers, credit reports, and tax records;
• Personal home addresses, personal phone numbers, and personal email addresses. The address of the rental property that is the subject of your listing is allowed;
• Dates of birth, and the name, image, school, or any other identifying detail of anyone under 18;
• Medical, health, disability, or genetic information about another person;
• Another person’s immigration status, criminal history, sexual orientation, religion, or other sensitive characteristics;
• Names or identifying details of other tenants, neighbors, guests, or household members, including faces that can be identified in photos or videos;
• License plate numbers, passwords, security or gate codes, lockbox codes, and account login information;
• Private communications between other people that you were not a party to; and
• Intimate images of any person (Section 12).

What you may include. You may name landlords, property owners, property management companies, and their agents and employees when acting in a business capacity. You may include business addresses, business phone numbers, and business email addresses, property ownership information from public records, the address of the rental property, and your own communications with the landlord or manager, subject to the recording rules in Section 4.

Enforcement. We may redact, blur, or remove from public view any content containing Third-Party PII without notice. We may suspend or close accounts for repeated or serious violations, such as publishing someone’s home address to encourage harassment. To report Third-Party PII, use our Content Removal Requests page.

7. Intellectual property and media licensing

7.1 Your content stays yours

You keep all ownership rights you have in your content. These Terms do not transfer ownership of your photos, videos, documents, or words to us.

7.2 The license you give us

By submitting content, you grant EVA & JJJ, Inc. and its successors a worldwide, non-exclusive, royalty-free, fully paid, transferable, perpetual, and irrevocable license. The license allows us to host, store, reproduce, process, adapt, translate, publicly display, publicly perform, distribute, and make available your content, in any media now known or later developed. We may use it to operate, improve, promote, and defend the Service. This includes the right to:

• convert, compress, resize, and transcode media (for example, to WebP), and remove embedded metadata as described in our Privacy Policy;
• blur, crop, or redact content to protect privacy or comply with the law;
• machine-translate text into other languages;
• show excerpts, thumbnails, and summaries of public content in search results, link previews, structured data for search and AI answer engines, newsletters, and our own guides and case studies about rental housing. We will always honor your display choices, so your name, email, or phone will appear with your content only if you have turned that option on; and
• keep archival copies as described in Section 10.

We may sublicense these rights only to service providers that help us run the Service, and only for that purpose. Search engines may also index the public pages where your content appears. This license does not let us sell your content as a standalone product, or license your photos or videos to anyone else for their own commercial use.

The license is perpetual and irrevocable because listing records are permanent (Section 10) and may be evidence in legal disputes. It continues if you mark a listing Resolved or close your account.

7.3 Moral rights

To the extent the law allows, you waive, and agree not to assert against us, any moral rights or rights of attribution or integrity in your content for the uses this Section permits.

7.4 Your responsibility for third-party rights

You are responsible for making sure your content and our permitted use of it do not infringe anyone’s copyright, trademark, privacy, publicity, or other rights. Sharing a document you received, such as a lease, notice, or letter, may be lawful commentary or evidence of your experience. That judgment is yours, and you must redact any Third-Party PII first.

7.5 Our content and trademarks

The Service’s design, text, graphics, and software are owned by EVA & JJJ, Inc. or its licensors and protected by intellectual property laws. So are the RentalFacts.online name and house-and-document logo, our guides and case studies, the tenant-assistance directory, and the selection and arrangement of listings and data. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for its intended purposes under these Terms.

7.6 Sharing and quoting

You may link to any public page. You may quote brief portions of public listings for non-commercial, news reporting, research, educational, or tenant-advocacy purposes, with a link to the source page. Do not imply that we endorse you or your work.

7.7 No scraping or bulk extraction

Without our prior written permission, you may not use bots, scrapers, or other automated means to copy or extract content or data from the Service. You may not build a database, dataset, tenant-screening product, or competing service from it, or use it to train or fine-tune artificial intelligence models. This does not restrict search engines and AI answer engines that index our public pages as permitted by our robots.txt file and other published crawler directives.

7.8 Feedback

If you send us ideas or suggestions, we may use them without any obligation to you.

8. Section 230 immunity (Communications Decency Act)

RentalFacts.online is a provider of an “interactive computer service” under 47 U.S.C. § 230. Listings, reports, media, and other content submitted by users are “information provided by another information content provider,” the user who submitted it, and not by us.

• We are not the publisher or speaker of user content. Under Section 230(c)(1), we may not be treated as the publisher or speaker of content that users provide. We do not adopt, endorse, or vouch for user content.
• Neutral tools are not authorship. We provide categories, search, display options, Featured placement, translation, formatting, metadata removal, and moderation. None of these makes us responsible, in whole or in part, for creating or developing user content.
• Good-faith moderation. Section 230(c)(2) protects our good-faith decisions to restrict access to or remove material we consider objectionable. Our decisions to leave material up are protected as well. Moderating content, or choosing not to, does not mean we take responsibility for it or give up any defense.
• Our own content. Pages we write ourselves are ours, and we stand behind them. These include how-to guides, tenant-rights articles, case studies, dispute resolution summaries, and the tenant-assistance directory. When they quote user content, the quoted statements remain that user’s content.
• Your responsibility. You alone are responsible for your content and its consequences. If you believe user content is false or unlawful, your legal claim is against the person who posted it. We may still be able to help through Section 9, Section 13, and our Content Removal Requests page.
• Limits and other protections. Section 230 does not apply to federal criminal law or intellectual property claims, which we address through Section 11 and Section 12. We also rely on the First Amendment, state constitutions, state anti-SLAPP laws, and every other protection available to us. None of them is waived. If Section 230 is amended or repealed, we keep every protection available under the law that then applies.

Parental control notice (47 U.S.C. § 230(d)). Parental control protections are commercially available and may help limit minors’ access to material that is harmful to them. They include computer hardware, software, and filtering services. Examples are the controls built into Apple devices (Screen Time), Google Android and Chrome (Family Link), and Microsoft Windows (Family Safety), as well as many home internet routers and filtering services.

9. Content moderation and take-down rights

9.1 No duty to monitor

We are not required to pre-screen, monitor, or edit content, and we do not guarantee that any content is accurate, lawful, or appropriate.

9.2 Our rights

At any time, for any lawful reason or no reason, with or without notice, we may:

• review content before or after publication;
• approve, flag, or reject it;
• add labels, notices, or dispute status;
• redact, blur, or crop content to remove Third-Party PII or unlawful material;
• adjust categories, titles, or formatting for clarity without changing the meaning;
• take content down from public view;
• limit features, visibility, or Featured status;
• suspend or close accounts; and
• preserve content for legal or safety reasons.

These are editorial decisions protected by the First Amendment and by Section 230.

9.3 Our moderation standard

Our goal is to keep accurate, lawful accounts of tenant experiences available to the public. We generally will not remove content only because a landlord, property manager, or anyone else disagrees with it, finds it unflattering, or asks us to. We will act on specific, supported claims that content is knowingly false, violates these Terms, infringes someone’s rights, or is unlawful.

9.4 How to ask for review

Anyone may report a listing using the report tool, or send a request through our Content Removal Requests page. A landlord or property manager who disputes a listing’s accuracy should use the dispute process in Section 13.

9.5 Take-down is not deletion

Taking content down from public view does not delete the underlying record (Section 10).

9.6 Legal compliance

We may disable access to content when required by a court order, the Digital Millennium Copyright Act (Section 11), the TAKE IT DOWN Act (Section 12), or other law. We report apparent child sexual exploitation to the National Center for Missing & Exploited Children as required by 18 U.S.C. § 2258A.

9.7 No liability for moderation decisions

To the fullest extent the law allows, we are not liable for any action we take, or decline to take, about any content. Fees are not refunded when content is taken down for violating these Terms.

10. Listings are never deleted

A tenant may edit a listing or mark it Resolved with notes, but cannot delete it. This protects truthful accounts from pressure or extortion to remove them. Once submitted, a listing is never permanently deleted from RentalFacts.online’s records, including after it is taken down from public view and after the submitting account is deactivated. Earlier versions and edit history are kept. Administrative communications with tenants, landlords, and advertisers are also kept as a permanent record.

Exceptions required by law. We will destroy material when the law requires it. This includes when a court orders destruction and intimate images removed under the TAKE IT DOWN Act (Section 12). It also includes material that is unlawful to possess, such as child sexual abuse material, which we report and preserve only as federal law requires, and malicious files. How long we keep personal information tied to a listing is explained in our Privacy Policy.

11. DMCA safe harbor and copyright policy

We respect intellectual property rights and respond to notices of claimed copyright infringement under the Digital Millennium Copyright Act, 17 U.S.C. § 512 (the “DMCA”).

11.1 Designated agent

Send copyright notices to our designated agent:

Copyright Agent
EVA & JJJ, Inc. (RentalFacts.online)
732 S. 6th Street, #5918
Las Vegas, NV 89101
Phone: (844) 787-7799
Email: legal@rentalfacts.online (subject line: “Content Removal Request – Copyright”)

11.2 What a notice must include

Under 17 U.S.C. § 512(c)(3), a notice must be in writing and include:

1. a physical or electronic signature of the copyright owner or a person authorized to act for the owner;
2. identification of the copyrighted work claimed to be infringed, or a representative list if several works are involved;
3. identification of the material claimed to be infringing, with the exact URL or other information reasonably sufficient for us to locate it;
4. your name, mailing address, telephone number, and email address;
5. a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
6. a statement that the information in the notice is accurate and, under penalty of perjury, that you are the owner or authorized to act for the owner.

When we receive a valid notice, we will promptly remove or disable access to the material and notify the user who posted it. We may forward your notice, including your name and contact information, to that user. Before sending a notice, please consider whether the use may be a fair use, such as commentary, criticism, or evidence of a tenant’s experience.

11.3 Counter-notification

If your material was removed and you believe it was removed by mistake or misidentification, you may send a counter-notification to our designated agent. Under 17 U.S.C. § 512(g)(3), it must include:

1. your physical or electronic signature;
2. identification of the material that was removed and where it appeared before it was removed;
3. a statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification;
4. your name, physical address, and telephone number;
5. a statement that you consent to the jurisdiction of the federal district court for the judicial district where your address is located, or, if your address is outside the United States, any judicial district in which we may be found; and
6. a statement that you will accept service of process from the person who sent the original notice, or that person’s agent.

Privacy warning: the DMCA requires us to send a copy of your counter-notification, including your name, address, and phone number, to the person who sent the original notice. That person may be the landlord or property manager you wrote about. Filing a counter-notification will reveal your identity to them. You may want to consult an attorney or legal aid organization first.

After we receive a valid counter-notification, we will forward it to the complaining party. We will restore the material no sooner than 10 and no later than 14 business days after we receive it, unless our designated agent first receives notice that the complaining party has filed a court action seeking to restrain the alleged infringement.

11.4 Misrepresentations

Under 17 U.S.C. § 512(f), anyone who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages, including costs and attorneys’ fees.

11.5 Repeat infringers

In appropriate circumstances, we will terminate the accounts of users who are repeat infringers. We may treat an account as a repeat infringer after it has been the subject of more than one valid copyright notice that was not successfully countered. In serious cases, we may act after a single notice.

The DMCA process is only for copyright. For privacy, accuracy, and other concerns, use our Content Removal Requests page or the dispute process in Section 13.

12. Intimate images shared without consent (TAKE IT DOWN Act)

Never post an intimate image or video of any person without that person’s consent. This includes images that were digitally created or altered, for example with artificial intelligence.

If you are shown in such an image, or are authorized to act for someone who is, you may request removal through our Content Removal Requests page. Include:

• your physical or electronic signature;
• the URL or other information that lets us locate the image;
• a brief statement that you have a good-faith belief the image was published without consent, with any information that supports it; and
• information we can use to contact you.

Within 48 hours after receiving a valid request, we will remove the image and make reasonable efforts to identify and remove any known identical copies. We will give each request an identifying number. We may remove material in good faith based on such a request, and the account that posted it may be terminated. We report apparent child sexual abuse material to the National Center for Missing & Exploited Children as federal law requires.

13. Disputing a listing

A landlord, property manager, or their authorized representative may dispute a listing by submitting verification of their connection to the property, a form of identification, and a refundable deposit. RentalFacts.online reviews disputes and publishes a public resolution summary without exposing the private materials submitted by either party. The deposit is refunded if the dispute is upheld and kept if it is rejected as unsubstantiated.

• Notice to the tenant. When a dispute or other legal claim is made about a listing, we notify the tenant who posted it. This is a required service notice (Section 16).
• The tenant’s identity stays private. Filing a dispute does not give the disputing party the tenant’s identity or contact information. Those are disclosed only as our Privacy Policy describes.
• Dispute materials are confidential. Verification documents, ID images, responses, and corrective media are never published. We use them only to review the dispute and keep them as described in our Privacy Policy.
• Resolution summaries are ours. The published resolution summary is written by RentalFacts.online and reflects our review, not a court finding.
• No abuse of the process. Filing a dispute you know is false, or using the process to identify, intimidate, harass, or retaliate against a tenant, is prohibited. It may lead to forfeiture of the deposit whatever the outcome, and to suspension of the disputing account.

14. Listing packages and payment

A Basic listing is free. Optional paid packages, such as Featured placement, are billed once per purchase through Stripe and may be bought again to refresh a listing’s position. Featured placement is paid promotion of a listing’s position. It is not our endorsement and not a verification of accuracy. Fees for paid packages are non-refundable except as required by law, including when a listing is taken down for violating these Terms. Prices may change, but not for purchases already made. Advertising subscriptions renew automatically until cancelled, as described in the advertiser terms presented at checkout. Payments are processed by Stripe under Stripe’s own terms. We never receive or store your full card number.

15. Advertiser content

Advertisers are responsible for the accuracy and legality of their own ads. That includes compliance with the FTC Act’s truth-in-advertising rules and with the federal Fair Housing Act, 42 U.S.C. § 3604(c), and state fair housing laws. No ad may indicate any preference, limitation, or discrimination based on a protected characteristic. RentalFacts.online may decline or remove any ad at its discretion, including under the active admin-review setting described in the advertiser terms. Ads are labeled and are not our endorsement. Advertising and sponsorship never affect whether a listing is published or taken down, or how a dispute is decided.

16. Communications and text-message program terms

16.1 You control your messages: AI Compliance Shield

Our consent system, AI Compliance Shield, lets you allow or refuse six kinds of communication independently:

• promotional voice calls;
• promotional email;
• promotional text messages;
• transactional voice calls;
• transactional email; and
• transactional text messages.

Each stays off until you turn it on, and you can change any of them in your account settings at any time. Our Privacy Policy explains each channel in detail.

16.2 Required service messages

A few messages are needed to operate the Service and protect your rights. They are not marketing:

• One-time login and verification codes. We send these only when you request one, to the email or phone number you choose at that moment. Requesting a code by text is your request for that one message, even if transactional texts are otherwise off.
• Notices of legal claims. These tell you that a dispute, removal request, subpoena, or other legal claim has been made about content you posted.
• Account and policy notices. These cover your account’s security and material changes to these Terms or our Privacy Policy.

Required notices are always sent by email to the address on your account. We also send them by text or voice only if you have turned on that transactional channel and have not opted out of it. You cannot turn off required email notices while you have an account.

16.3 Text-message program terms

• Program. RentalFacts.online sends transactional texts to people who opt in, such as login codes, listing and account alerts, and legal-claim notices. We send promotional texts about tenant resources, site features, and offers only to people who separately opt in to promotional texts.
• Frequency and cost. Message frequency varies. Message and data rates may apply.
• Help. Reply HELP for help, email support@rentalfacts.online, or call (844) 787-7799.
• Stop. Reply STOP to stop receiving texts. We also honor STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, and OPT OUT, and any other reasonable request. After you opt out, you will receive one message confirming it and no further texts. Replying STOP stops all texts from RentalFacts.online to that number, including login codes and alerts. Reply START or update your settings to resume.
• Not a condition of purchase. Consent to receive texts is not required to use the Service or buy anything.
• Carriers. Mobile carriers are not liable for delayed or undelivered messages.
• Your number. You confirm that you are the subscriber or regular user of the phone number you give us, and you will tell us if it changes.
• Privacy. See our Privacy Policy. We do not share mobile information with third parties or affiliates for their marketing or promotional purposes.

16.4 Calls and email

We use automated technology, or an artificial or AI-generated voice, for calls only when you have allowed it. Automated calls identify RentalFacts.online at the start and disclose when a voice is artificial. You can ask us to stop calling during any call. Every promotional email includes an unsubscribe link.

17. Prohibited uses

You may not use the Service to:

• harass, threaten, stalk, intimidate, or incite violence against any person;
• defame anyone, post statements of fact you know are false, impersonate any person, or misrepresent your affiliation;
• post Third-Party PII (Section 6), intimate images without consent (Section 12), or any content that sexualizes minors;
• post content that attacks or discriminates against people based on race, color, religion, sex, national origin, disability, familial status, or any other characteristic protected by law;
• identify, blacklist, screen, retaliate against, or discriminate against any tenant based on content they posted or are suspected of posting, or use the Service for tenant screening or any other purpose covered by the FCRA;
• demand, offer, or accept money or anything of value to post, change, mark Resolved, or remove content, or pay or ask others to post fake content;
• upload malicious files, or content that infringes intellectual property rights;
• upload recordings made in violation of any wiretapping or eavesdropping law;
• scrape or bulk-extract data (Section 7.7), probe or breach our security, overload or interfere with the Service, or get around our moderation, dispute, payment, rate-limit, or consent systems;
• send spam or collect other users’ contact information; or
• violate any applicable law.

18. Your right to share honest experiences

The federal Consumer Review Fairness Act, 15 U.S.C. § 45b, and similar state laws limit the use of form-contract terms that prohibit or penalize honest reviews. Many states also have anti-SLAPP laws that allow early dismissal of lawsuits aimed at good-faith speech on matters of public concern. Nevada’s is at NRS 41.635–41.670. Whether these laws apply to your situation depends on the facts. If a lease term or a letter threatens you over a review, contact a licensed attorney or a legal aid organization through our Tenant Help page. This Section is general information, not legal advice.

19. Disclaimers

THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, EVA & JJJ, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT USER CONTENT IS TRUE, COMPLETE, OR CURRENT, THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT FILES ARE FREE OF HARMFUL COMPONENTS. TENANT-ASSISTANCE LISTINGS MAY CHANGE; CONFIRM ELIGIBILITY, HOURS, AND CONTACT DETAILS WITH EACH ORGANIZATION.

20. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, EVA & JJJ, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. THEY ALSO WILL NOT BE LIABLE FOR ANY USER CONTENT OR THE CONDUCT OF ANY USER OR THIRD PARTY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE. Some jurisdictions do not allow certain limitations. In those jurisdictions, these limits apply only to the extent permitted.

21. Indemnification

You agree to defend, indemnify, and hold harmless EVA & JJJ, Inc. and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, that arise from:

1. content you submit that is false, infringing, or otherwise violates these Terms;
2. your breach of these Terms;
3. your violation of any law or third-party right; or
4. for landlords and advertisers, any dispute you file or ad you run.

We will notify you of any such claim, and we may choose to control the defense at your expense.

22. Suspension and termination

We may suspend or close any account, or restrict access to the Service, if you violate these Terms, create legal risk for us or others, or misuse the Service. You may stop using the Service at any time and may ask us to deactivate your account by writing to legal@rentalfacts.online. Listings remain as described in Section 10. Sections 4 through 13 and 17 through 25 survive termination.

23. Governing law and disputes

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law rules, and by applicable federal law, including 47 U.S.C. § 230 and 17 U.S.C. § 512. Before filing a claim against us, please email legal@rentalfacts.online with a description of the dispute, and give us 30 days to try to resolve it informally. Any lawsuit relating to these Terms or the Service must be brought exclusively in the state or federal courts located in Clark County, Nevada, including the small claims court there for claims that qualify, and you consent to their personal jurisdiction.

24. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms with a new effective date. For material changes, we will also notify account holders by email or by a notice on the Service before the changes take effect, unless a change is required by law or needs to take effect sooner to protect users. Your continued use of the Service after the effective date means you accept the revised Terms.

25. General terms

• Entire agreement. These Terms, the Privacy Policy, the Content Removal Requests page, and any advertiser or package terms presented at purchase are the entire agreement between you and us about the Service.
• Severability and waiver. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver.
• Assignment. You may not transfer your rights under these Terms. We may assign them in connection with a merger, acquisition, or sale of assets. Any successor must honor our Privacy Policy for information collected before the transfer.
• Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control.
• Language. If a translated version of these Terms conflicts with the English version, the English version controls.
• No third-party beneficiaries. These Terms do not create rights for anyone other than you and us.

26. Contact

EVA & JJJ, Inc. (RentalFacts.online)
732 S. 6th Street, #5918
Las Vegas, NV 89101
Phone: (844) 787-7799
Email: legal@rentalfacts.online